Terms of Service
By commissioning me, you have READ (atleast the short ver of the ToS) and AGREE to everything that is stated.I am willing to change some of my terms for you if you ask me before I start on your commission.This is the full version of the ToS, so I have provided with buttons to easily find what you're looking for, thank you!
About commissioning me
Before you order, please make sure to have read and understand atleast the short version of my Terms of Service.These terms apply to PRIVATE COMMISSIONS only. This information is NOT APPLICABLE FOR COMMERCIAL WORK, therefore the art can only be used for the client’s
PERSONAL PURPOSES.Please ask me directly (send me an email or DM on any of
the social media platforms I'm in) if you want to hire me for commercial works.
I. General Terms
All prices stated are BASE PRICES. Factors that might increase the price are complex character designs, number of characters, not being able to provide a good visual reference, and amount of detail in the image in general.• I have the right to repost the artwork on social media platforms for promotion/marketing purposes.• Characters price are per head, 100% of the BASE PRICE for additional.• Payment can be done through PAYPAL, GCASH (Philippines only), or direct deposit on BPI (PH only). Commissions can be paid either 100% upfront or split 50% upfront and 50% after finished product approval.• I might record the drawing process to post on Youtube or other platforms.• I have the right to reject any order that I do not feel comfortable drawing for any reason.• Prices are subject to change based on demand.• You may upload the commissioned artwork on any website and social channels as long as you DON'T CLAIM IT AS YOUR OWN.• I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.• I will NOT claim the intellectual property (IP) of the commissioned artwork.• I will only allow a max of 3 revisions, so please be clear and discuss with me how you'd like to envision the artwork. Exceeding 3 revisions will cost an additional fee based on how big the change will be.• 1 commission is equal to 1 slot, you may email or DM me multiple order forms.• I will only open 2-3 slots at a time. If slots are full please stay tuned until I finish everything, or if you want, you may reserve a slot for the next batch by paying 50% upfront of the estimated price.
II. Payment
• Payment can be done through PAYPAL, GCASH (Philippines only), or direct deposit on BPI (PH only). Commissions can be paid either 100% upfront or split 50% upfront and 50% after finished product approval.• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
III. Process and Delivery
• I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (Please read the section on Refund/Cancellation policy on refunds)• While I'm working on your commission I will make reviews with you to make sure I make it just right for you!• The amount of reviews depends on the complexity of the work.• During the reviews, you will see work-in-progress and these images will usually include a watermark, and will be small and slightly visible after the piece is finished.• The time it takes to finish your commission varies 1 week - 2 months depending on factors such as I currently have a full time tech job, health, and of course, the complexity of the commissioned piece.• If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.• Once the piece is finished you will receive the full-resolution image thru email. Note that there is no physical product, I'm still figuring out how should I sell prints in the future, so stay tuned!
IV. Copyright/ Usage Policy
I, Aki (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:• Promote myself with it everywhere• Display it everywhere to my liking (website, social media, etc.)• Post it wherever I wantThe buyer is allowed to:• Use the commissioned piece for personal use (you can upload it on all your social media profiles, forums, etc.) as long as you don't claim the artwork as your own.• Print the artwork and claim the character(s) as their own, but not the artwork itself.• Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.The following is considered copyright infringement:• Reproducing/using the copyrighted artwork commercially - means making money off it in any way.• Claiming the artwork as your own• Removing my signature from the artwork• Altering the artwork without my consent• I reserve the full rights to the image and it's use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).
V. Customer Satisfaction
• I will do everything I can to make my clients happy!• If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.• I may consider to change some of my terms for you if you ask before I start on your commission.
VI. Refund/ Cancellation Policy
• The buyer is not allowed a refund once I started working on the commission.• If for any reason I am unable to start your commission you will receive a full refund.• No chargeback claims on Paypal, please. I will transfer the money back to you myself.• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you.Furthermore, you will be blacklisted for commissioning me again.If the buyer breaks any of the points stated above they will lose all the before mentioned rights to the artwork commissioned by me, Aki (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.
VII. Revisions
• You get 3 rounds of changes on the commissioned piece included in the price.• A fee will be added if you want something changed on the final drawing.• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.• If your reference is unclear to start with, changes will come at an extra charge.
VIII. What do you get?
• Sketch and/or final sketches that you must accept before I continue the work
• Insight and involvement in color plan (depending on the complexity of the commissioned piece)
• Full-resolution file (A4 or approx. 210 x 297 mm at 300 DPI as a standard resolution, if you need me to change this specific canvas size + resolution let me know) Final file formats are usually PNG.